cane+austin privacy policy

At CANE & AUSTIN we take our customer’s privacy very seriously. Our online privacy policy explains the kinds of information we gather from our customers, and how we use that information. Please read this information carefully. If the online information practices of CANE & AUSTIN change, we will let you know by posting the Privacy Policy adjustments on our Web site. It is your responsibility to check periodically such postings and our Privacy Policy.

Information, Aggregate Information, and Uses of Collected Information

CANE & AUSTIN gathers certain kinds of customer information in an effort to improve your shopping experience and to effectively communicate with you about our products, services, promotions and contests. CANE & AUSTIN may also use this information to make offers to you, help us develop and improve and tailor our site to your interests.

CANE & AUSTIN collects two types of information about users: “Personal Information” (such as name, email address, mailing address and phone and credit card numbers) and “Aggregate Information” (such as information about how many users log on to our sites on a daily basis).

Personal Information is collected online when users voluntarily register with to purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on We also maintain a record of your product interests and purchases online. We may receive personal usage and demographic from third parties we work with.

Aggregate Information is not personally identifiable/anonymous information such as types of products purchased, most frequently accessed pages, IP addresses or search terms. All of the aggregate information we store is used in a collective manner. Tracking Internet Protocol (IP) addresses is one method of collecting Aggregate Information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from our site, our servers log your IP address.

Sharing Information Collected Online with Third Parties, Consultants and Affiliates CANE & AUSTIN does not share, sell or trade with third parties your Personal Information gathered online, such as your email address, Personal Information you provide as part of an online survey or any other details that identify you. We do not contribute to or participate in cooperative databases, which give other companies access to such Personal Information. For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format.

CANE & AUSTIN may share Personal Information gathered online with consultants and CANE & AUSTIN, suppliers or for any internal business purpose, and may also divulge Personal Information if such information is required for CANE & AUSTIN to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or if CANE & AUSTIN believes that membership has been used to commit unlawful acts or acts that may endanger the health or safety of another user or of the general public. Also, CANE & AUSTIN receives personal usage and demographic information from its affiliates and from third parties and uses this information to improve our products and services.

CANE & AUSTIN may share Aggregate Information with affiliates and consultants for any internal business purpose and with third parties for their advertising and promotional purposes.

Use of Cookies

A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you’ve visited. CANE & AUSTIN uses cookies to make your experience more enjoyable in several ways. CANE & AUSTIN also uses cookies to measure activity on our site, which allows us to determine which areas and features of our site are most popular. This information allows us to make improvements and updates to enhance your experience.

Security and SSL

Protecting your order information is a high priority for us at CANE & AUSTIN. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.” Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order through a secure connection.

E-mail and Electronic Newsletters

CANE & AUSTIN and its affiliates may offer electronic newsletters and emails to those who have provided their email address. You will only receive a newsletter or email if you agree during registration or directly from our newsletter sign-up form to receive these items. Unsubscribe instructions are included in each electronic newsletter and email. Please note that when you make a purchase from CANE & AUSTIN we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

Information Removal

If you prefer not to receive information from CANE & AUSTIN, either by email or postal mail, please let us know by sending us an email at Please be sure to include your full name, email address, postal address and any message. Please note that such requests may take up to six to eight weeks to become effective.

Links to Other Sites may contain links to sites other than our own. Those sites may have their own privacy policies or no privacy policy at all. We have no responsibility for those sites and provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with CANE & AUSTIN’s privacy policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. CANE & AUSTIN does not control the content that appears on these sites and takes no responsibility for their content, nor should it be implied that CANE & AUSTIN endorses or otherwise recommends such sites or their products or services offered.

Additional Information

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of CANE & AUSTIN to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, CANE & AUSTIN cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk. If you choose to visit our site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including but not limited to limitations of damages and application of the law of the State of New York. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL CANE & AUSTIN OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THE SITE, EVEN IF CANE & AUSTIN OR AN AUTHORIZED REPRESENTATIVE OF CANE & AUSTIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Acceptance of Terms

By using the Web site, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Web site. Your continued use of the Web site following the posting of changes to these terms will mean that you accept these changes accordingly.